Terms of Service

This website is operated by DECOKEE. Throughout the site, the terms “we”, “us”, and “our” refer to DECOKEE. DECOKEE offers this website, including all information, tools, products, software, and services available from this site to you, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site, purchasing something from us, downloading or using DK-Suite, using Quake-related features, or otherwise interacting with our products, software, or services, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, notices, and policies referenced herein and/or available by hyperlink.

These Terms of Service apply to all users of the site and Service, including without limitation users who are browsers, customers, merchants, vendors, contributors of content, software users, and product users.

Please read these Terms of Service carefully before accessing or using our website, products, software, or services. By accessing or using any part of the Service, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website, purchase products, download software, or use any services.

If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms.

Any new features, products, software, tools, or services that are added to the current store or Service shall also be subject to these Terms. You can review the most current version of the Terms of Service at any time on this page.

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website, products, software, or services following the posting of any changes constitutes acceptance of those changes.

Our store is hosted by Shopify Inc. Shopify provides us with an online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products, software, or services for any illegal or unauthorized purpose. You may not, in the use of the Service, violate any laws in your jurisdiction, including but not limited to copyright laws, consumer protection laws, privacy laws, export control laws, or computer misuse laws.

You must not transmit any worms, viruses, malware, or any code of a destructive, harmful, or unauthorized nature.

A breach or violation of any of the Terms may result in immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time, subject to applicable law.

You understand that your content, not including credit card information, may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, exploit, reverse engineer, modify, distribute, or create derivative works from any portion of the Service, use of the Service, access to the Service, website content, software, or any contact on the website through which the Service is provided, without express written permission from us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site or through the Service is not accurate, complete, or current. The material on this site and in our support materials is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information.

Any reliance on the material on this site or through the Service is at your own risk.

This site may contain certain historical information. Historical information is not current and is provided for reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site except as required by law. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products and services are subject to change without notice.

We reserve the right to modify, update, suspend, or discontinue the Service, including any part, content, product, software feature, DK-Suite feature, Quake-related feature, or third-party integration, with or without notice.

We shall not be liable to you or any third party for any modification, price change, feature change, suspension, or discontinuance of the Service, except as required by applicable law.

SECTION 5 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return, refund, or exchange only according to our Return & Refund Policy.

We have made every effort to display as accurately as possible the colors, images, features, and descriptions of our products that appear at the store. We cannot guarantee that your computer monitor’s or device screen’s display of any color or image will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis, subject to applicable law.

We reserve the right to limit the quantities of any products or services that we offer. All product descriptions, service descriptions, software descriptions, and pricing are subject to change at any time without notice, at our sole discretion.

We reserve the right to discontinue any product or service at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, software, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us, subject to applicable law.

We may, in our sole discretion, limit or cancel quantities purchased per person, per household, per account, or per order. These restrictions may include orders placed by or under the same customer account, same credit card, same billing address, and/or same shipping address.

If we make a change to or cancel an order, we may attempt to notify you by contacting the email address, billing address, shipping address, and/or phone number provided at the time the order was made.

We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, distributors, fraud networks, or unauthorized commercial buyers.

You agree to provide current, complete, and accurate purchase, account, billing, and shipping information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, shipping address, billing address, and payment information, so that we can complete your transactions and contact you as needed.

For more details, please review our Return & Refund Policy.

SECTION 7 - DK-SUITE, QUAKE, SOFTWARE, AND AI FEATURES

DK-Suite is the official companion software for Quake by DECOKEE. It may be used to connect, configure, and manage Quake features, including device setup, touch panel customization, shortcuts, system monitoring, AI assistant features, and supported third-party integrations.

Your use of DK-Suite may also be subject to the DK-Suite Software Notice, Privacy Policy, and any additional instructions, notices, or policies provided through the website, software, product documentation, or support materials.

Some DK-Suite features may require internet access, system permissions, microphone access, accessibility permission, local network access, notifications, background operation permission, account login, AI services, or third-party service integrations.

Some DK-Suite AI features may be powered by third-party AI model APIs. AI-generated responses may be inaccurate, incomplete, outdated, or unsuitable for certain use cases. You are responsible for reviewing AI outputs before relying on them, especially for automation actions, device control, third-party service operations, professional advice, or important decisions.

You agree not to use DK-Suite, Quake, AI features, or related services to:

Violate applicable laws or third-party rights
Generate, transmit, or facilitate unlawful, harmful, deceptive, abusive, or infringing content
Bypass security controls or access restrictions
Interfere with third-party systems, services, devices, or networks
Reverse engineer, decompile, disassemble, modify, crack, tamper with, or create unauthorized versions of DK-Suite
Use unofficial, modified, cracked, or unauthorized versions of DK-Suite
Misuse automation, shortcuts, device control, or third-party integrations in a way that may cause harm, unauthorized access, or unlawful activity

You should download DK-Suite only from the official DECOKEE website or authorized DECOKEE channels. Modified, cracked, repackaged, or unofficial versions may be unsafe and are not supported by DECOKEE.

DECOKEE may update, modify, suspend, or discontinue DK-Suite features from time to time to improve performance, security, compatibility, or compliance.

SECTION 8 - OPTIONAL TOOLS AND THIRD-PARTY INTEGRATIONS

We may provide you with access to third-party tools, applications, APIs, AI model services, platforms, devices, or integrations over which we neither monitor nor have control or input.

You acknowledge and agree that we provide access to such tools and integrations “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement.

Any use by you of optional third-party tools or integrations offered through the Service is entirely at your own risk and discretion. We recommend that you carefully review the terms, conditions, privacy policies, permissions, pricing, and usage rules of third-party tools and services before use.

We are not liable for any issues or damages arising from your use of third-party tools, APIs, platforms, AI model services, applications, or integrations, except as required by applicable law.

We may also, in the future, offer new services and/or features through the website or software, including the release of new tools, resources, and integrations. Such new features and/or services shall also be subject to these Terms of Service.

SECTION 9 - THIRD-PARTY LINKS

Certain content, products, software features, and services available via our Service may include materials from third parties.

Third-party links on this site, in DK-Suite, in emails, or in support materials may direct you to third-party websites or applications that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party materials, websites, applications, products, or services.

We do not warrant and will not have any liability or responsibility for any third-party materials, websites, applications, products, services, or transactions.

Please review carefully the third party’s policies and practices before you engage in any transaction or connect any third-party service. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the third party.

SECTION 10 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions, such as contest entries, or without a request from us you send creative ideas, suggestions, proposals, plans, reviews, feedback, support materials, or other materials, whether online, by email, by postal mail, through software, or otherwise, collectively “comments,” you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, analyze, and otherwise use in any medium any comments that you forward to us.

We are and shall be under no obligation to maintain any comments in confidence, pay compensation for any comments, or respond to any comments.

We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion is unlawful, offensive, threatening, defamatory, obscene, infringing, harmful, misleading, or otherwise objectionable, or that violates any party’s intellectual property rights or these Terms of Service.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, publicity, or other personal or proprietary rights.

You further agree that your comments will not contain unlawful, abusive, obscene, misleading, or harmful material, or contain any computer virus, malware, or other harmful code that could affect the operation of the Service or any related website, software, device, or system.

You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments.

You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for comments posted or submitted by you or any third party.

SECTION 11 - PERSONAL INFORMATION

Your submission of personal information through the store, website, software, products, or services is governed by our Privacy Policy.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be information on our site, in the Service, in product materials, or in software materials that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, software descriptions, pricing, promotions, offers, shipping charges, transit times, availability, compatibility, system requirements, or feature descriptions.

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if information in the Service or on any related website is inaccurate at any time without prior notice, including after you have submitted your order, except as required by applicable law.

We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including pricing or compatibility information, except as required by law.

No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 13 - PROHIBITED USES

In addition to other prohibitions set forth in these Terms of Service, you are prohibited from using the site, products, software, or content:

(a) for any unlawful purpose;
(b) to solicit others to perform or participate in unlawful acts;
(c) to violate any international, federal, provincial, state, or local regulations, rules, laws, or ordinances;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, disability, or any protected status;
(f) to submit false or misleading information;
(g) to upload or transmit viruses, malware, or any other harmful code;
(h) to collect or track the personal information of others without authorization;
(i) to spam, phish, pharm, pretext, spider, crawl, scrape, or otherwise collect data without authorization;
(j) for any obscene, abusive, deceptive, or immoral purpose;
(k) to interfere with or circumvent the security features of the Service, any related website, software, device, system, network, or the Internet;
(l) to reverse engineer, decompile, disassemble, modify, crack, tamper with, or create unauthorized versions of DK-Suite or related software;
(m) to misuse AI features, automation actions, device control, shortcuts, or third-party integrations in a way that may cause harm or unauthorized activity;
(n) to use the Service in violation of export control, sanctions, or trade compliance laws.

We reserve the right to terminate your use of the Service or any related website, software, product, or feature for violating any prohibited uses.

SECTION 14 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

The Service, products, software, and related materials are provided “as is” and “as available,” except as otherwise expressly stated by us or required by applicable law.

We do not guarantee, represent, or warrant that your use of the Service will be uninterrupted, timely, secure, error-free, compatible with all devices or systems, or free from bugs, defects, or limitations.

We do not warrant that the results that may be obtained from the use of the Service, software, AI features, or third-party integrations will be accurate, reliable, complete, current, or suitable for your intended use.

To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including any implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

To the fullest extent permitted by applicable law, DECOKEE, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, whether based in contract, tort, strict liability, or otherwise, arising from your use of the Service, products, software, AI features, third-party integrations, or any products or services purchased using the Service, even if advised of their possibility.

Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.

Nothing in these Terms shall limit or exclude any liability that cannot be limited or excluded under applicable law, including any rights you may have under applicable consumer protection laws.

SECTION 15 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless DECOKEE and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service, your violation of any law or the rights of a third party, your misuse of the Service, or your unauthorized use of products, software, AI features, automation actions, or third-party integrations.

SECTION 16 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service.

Such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 17 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our site, products, software, or services.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

We may also deny you access to our Services, products, software, or any part thereof, subject to applicable law.

SECTION 18 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies, notices, or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us, governing your use of the Service.

They supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us, including but not limited to any prior versions of the Terms of Service.

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website.

It is your responsibility to check our website periodically for changes. Your continued use of or access to our website, products, software, or services following the posting of any changes to these Terms constitutes acceptance of those changes.

SECTION 20 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you products or services shall be governed by and construed in accordance with the laws applicable to the DECOKEE entity processing your order or providing the relevant service, without regard to conflict of law principles, unless otherwise required by applicable consumer protection laws.

When completing your purchase, a billing statement may identify the relevant payment processing entity or country/region. Your purchase may be processed by the applicable entity or payment provider shown during checkout or on your billing statement.

Nothing in these Terms limits any mandatory rights you may have under the consumer protection laws of your country or region of residence.

SECTION 21 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

shop@decokee.com